Job Details

Since their founding, UCL has always done things differently.

Head of Alumni & Supporter Relations (Programmes & Products)
UNIVERSITY COLLEGE LONDON
Head of Alumni & Supporter Relations (Programmes & Products)
UNIVERSITY COLLEGE LONDON
London UK
£68,284 - £76,244 pa
Closing 19/11/2025

Continuously breaking boundaries, this university develops solutions to real world problems.

UCL’s diverse and global community of world-class academics, staff, students and alumni have the freedom and courage to challenge, question and think differently.

In 2020, UCL closed one of the most successful fundraising campaigns in the UK’s higher education sector, which raised £624M and galvanised their community. Since then, the Advancement team has undertaken a strategic review of their programmes and are investing significantly in the team to deliver on the roadmap ahead.

UCL has created 2 new roles to continue leading key alumni engagement initiatives. This is an incredibly exciting time to join them as they plan for UCL’s biggest ever fundraising and engagement campaign, launching in their bicentenary year, 2026.

In addition to a mature Regions team, UCL has created two further pillars – one to build stronger bridges across Faculties and the other to develop and deliver a cohesive plan of engagement Programmes & Products for the alumni community.  We are now looking for two inspiring leaders to motivate newly formed teams of talented, creative and inspiring alumni engagement professionals who keep the 470,000+ alumni in 190 countries engaged and active within the global community.  You will both be responsible for the design and delivery of gold-standard alumni engagement programmes and experiences, thinking through how UCL shows up for their alumni, and how alumni can show up for UCL.

As the Head of Alumni & Supporter Relations (Programmes & Products), you will lead a team of creative practitioners who are designing programmes and building products that speak to alumni of all ages and stages of their lives and engagement with UCL.  Your team will work closely with the Regions and Faculties teams, to gain insights and feedback, and inform future programming and products.    You and your team will also work closely with the fundraisers, developing strategies and tactics to encourage volunteerism, advocacy and philanthropy in support of UCL.

For this role, we are seeking a creative marketing and engagement specialist – someone who has developed strategies to increase engagement across a wide spectrum of constituents.  A higher education / alumni relations background is helpful, however we’d also welcome hearing from specialists from within the membership, brand loyalty and customer experience arenas.

The strength you bring in building relationships, and your highly developed interpersonal skills and entrepreneurial spirit will underpin your success.  There are opportunities to build new programmes and initiatives, and it will be important that you are energised by the idea of exploring and developing “the new” and the opportunity to establish a best-in-class alumni engagement programme.

Visa sponsorship will be available for international candidates.
Closing date for applications is midnight on Wednesday 19th November 2025
First Stage Interviews: Tuesday 2nd December 2025
Second Stage Interviews: Monday 8th and Wednesday 10th December 2025

Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.

We are a team of passionate individuals who work together to achieve remarkable things with a global impact.  Our people really are our greatest asset and we invest in them so that they can fulfil their potential.  Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. We also prioritise work-life balance and offer agile working and flexibility around working hours.  We are happy to receive part-time applications for all of our job opportunities, and can consider a 0.8FTE working pattern for this role.  And we particularly welcome applications from candidates who are likely to be underrepresented in UCL’s workforce.

Client Advisor(s)

Sonja Dunphy
Managing Director
+44 (0)20 3617 9240
Nicola Reames, Consultant
Consultant
+44 (0)20 3617 9240

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